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bain.com home contact offices search the entire bain and company site about nps history of net promoter benefits of nps nps and growth measuring your nps three types of scores employee nps companies using nps nps in b2b the numbers behind net promoter system test your nps knowledge the system leadership reliable metric inner loop huddle outer loop employee engagement infrastructure book the ultimate question 2.0 authors endorsements video for the press blog latest posts forum overview forum leadership testimonial video frequently asked questions become a member resources recommended reading benchmarks podcast toolkit assessment vendors trademarks and licensing in the news videos trailblazers executive conversations loyalty insights industry insights author perspectives more videos speaking fred reichheld rob markey podcast latest posts nps blog podcast: fostering a feedback culture, with year up’s garrett warfield and jess britt posted on june 15, 2018 by rob markey year up has helped thousands of young adults leave minimum wage jobs and forge meaningful careers. its one-year program has served almost 20,000 people since 2000, and the vast majority end up in roles at major companies or in college. delivering such strong results requires year up to balance the needs of its students, donors and the companies that provide critical support and internships. the organization has been using the net promoter system to gauge those relationships to ensure that everyone’s needs are met. garrett warfield , senior director of research and evaluation, and research and evaluation manager jess britt say that feedback is simply part of year up’s culture. i recently had the pleasure of talking to garrett and jess about net promoter’s role in achieving the organization’s mission. you can listen to our conversation on itunes , stitcher or through the player below. posted in interaction prioritization , learning , podcast leave a comment podcast: how to lead with grit, with angela duckworth posted on may 31, 2018 by rob markey what do successful leaders have in common? it often comes down to two key traits: passion and perseverance. in other words, they have grit. in this episode, angela duckworth , a psychology professor at the university of pennsylvania, shares insights from her new york times best-selling book, grit: the power of passion and perseverance . she’s also the founder of character lab, a nonprofit that works to advance the science of character development. you can listen to our conversation on itunes , stitcher or through the player below: posted in leadership and communication , podcast leave a comment podcast: bain’s jason barro on the roadmap to leadership posted on may 23, 2018 by rob markey when companies set out to dramatically improve their customer experience, they have many decisions to make—where to invest, which markets to go after, which touchpoints to enhance. and there are usually many opinions to consider for each choice. in this episode, i chat with my colleague bain partner jason barro about how companies can use a roadmap to leadership to set priorities and find clarity as they work toward customer centricity. you can listen to our conversation on itunes , stitcher or through the player below: posted in leadership and communication , podcast leave a comment podcast: using service to take on retail’s big names, with boxed’s jackson jeyanayagam posted on april 26, 2018 by rob markey how many of us have built their saturday morning around a visit to one of the big wholesale retailers? it’s a unique customer experience—after paying a membership fee, you can sample food and find deals on items you might not imagine buying in bulk. of course, not everyone has time to devote a whole day to a bulk shopping run. that’s where boxed comes in. it’s an online grocery startup that’s taking on traditional wholesalers by offering personalized service and convenient delivery. since it launched in 2013, boxed has an enviable following. i recently had the opportunity to talk to jackson jeyanayagam , boxed’s chief marketing officer about the company’s customer experience philosophy and approach. he joined the company in 2016 after overseeing digital marketing at chipotle mexican grill. you can listen to our conversation on itunes , stitcher or through the player below: posted in learning , podcast leave a comment podcast: designing the glitch experience, with adidas’ celine del genes posted on april 12, 2018 by rob markey it’s not easy to stand out in a market as crowded and competitive as sporting goods and apparel. but every now and then, a piece of gear strikes such a strong chord with consumers that the product lingers in their memory years later. for adidas, that product is the predator cleat , with its distinctive rubber strips. adidas first introduced this iconic shoe in 1994 and reissued it most recently in 2017 to high demand. what did it take to building such a loyal following? just ask celine del genes , vice president, concept to consumer, for adidas football . she oversees the sports apparel company’s go-to-market strategy for soccer shoes and gear, managing key decisions about pricing, sales channels and marketing approaches. celine is also a net promoter practitioner and uses the method to gauge customer reaction to company initiatives and product design. she recently brought together social marketing, agile decision-making and net promoter feedback in a successful campaign to promote adidas’ glitch soccer cleat . celine and i recently chatted about her process and marketing philosophy. you can listen to our conversation on itunes , stitcher or through the player below: posted in interaction prioritization , podcast leave a comment podcast: the metrics that matter most, with bain’s jeff melton posted on march 22, 2018 by rob markey “what gets measured gets managed.” this classic peter drucker quote never gets old. this bit of wisdom continues to resonate because it’s critically true. a company can’t begin to improve its customer experience if it doesn’t understand its current state. i recently had the pleasure of chatting with bain partner jeff melton , co-leader of bain simple & digital , an approach that helps companies apply digital technology where it matters. we discussed the importance of choosing the right metrics to gauge a customer episode and what happens when companies choose the wrong ones. you can listen to our conversation on itunes , stitcher or through the player below. posted in leadership and communication , podcast , reliable metric leave a comment podcast: bringing net promoter to scale, with dell’s marc stein posted on march 1, 2018 by rob markey dell has been collecting customer feedback since michael dell dropped out of college three decades ago and founded the company. it’s part of the company’s dna. the computer maker began its net promoter journey a decade ago when it was trying to draw a connection between customer satisfaction and economic outcomes. now the company has a robust system that informs major projects and innovations. i recently had the opportunity to catch up with marc stein , senior vice president of customer experience at dell. he discussed how the company’s comprehensive net promoter system has evolved since dell merged with emc in 2016. you can listen to our conversation on itunes , stitcher or through the player below. posted in leadership and communication , podcast 1 comment podcast: stoking the entrepreneurial spirit , with firedisc’s griff and hunter jaggard posted on february 14, 2018 by rob markey for years, farmers in west texas have been using the plow discs from their tractors to cook outside. after all, the metal discs resemble woks when turned sideways, making them perfect for frying bacon and eggs for a crowd or making fajitas on a camping trip. two brothers have parlayed that piece of texas farm culture into an innovative tool: the firedisc . it’s a portable propane cooking surface

URL analysis for netpromotersystemblog.com

http://www.netpromotersystemblog.com/2017/07/
http://www.netpromotersystemblog.com/page/2/
http://www.netpromotersystemblog.com/resources/assessment.aspx
http://www.netpromotersystemblog.com/2017/10/20/the-net-promoter-games-people-play-a-podcast-qa-with-maurice-fitzgerald/
http://www.netpromotersystemblog.com/category/assessment/
http://www.netpromotersystemblog.com/2012/10/
http://www.netpromotersystemblog.com/category/learning/
http://www.netpromotersystemblog.com/2017/11/30/podcast-bringing-net-promoter-to-the-people-with-darci-darnell/#comments
http://www.netpromotersystemblog.com/videos/behind-the-quiet-revolution/index.aspx
http://www.netpromotersystemblog.com/forum/forum-leadership.aspx
http://www.netpromotersystemblog.com/resources/in-the-news.aspx
http://www.netpromotersystemblog.com/2014/08/
http://www.netpromotersystemblog.com/2017/06/
http://www.netpromotersystemblog.com/2018/03/01/podcast-bringing-net-promoter-to-scale-with-dells-marc-stein/
http://www.netpromotersystemblog.com/conversations/index.aspx
adidas.co.uk

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain Name: NETPROMOTERSYSTEMBLOG.COM
Registry Domain ID: 1670465067_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.fastdomain.com
Registrar URL: http://www.fastdomain.com
Updated Date: 2012-05-07T13:35:14Z
Creation Date: 2011-08-04T20:50:22Z
Registry Expiry Date: 2020-08-04T20:50:22Z
Registrar: FastDomain, Inc.
Registrar IANA ID: 1154
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS1.BLUEHOST.COM
Name Server: NS2.BLUEHOST.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2018-06-22T09:42:20Z <<<

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Registrars.

  REGISTRAR FastDomain, Inc.

SERVERS

  SERVER com.whois-servers.net

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  TYPE domain

DOMAIN

  NAME netpromotersystemblog.com

  CHANGED 2012-05-07

  CREATED 2011-08-04

STATUS
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NSERVER

  NS1.BLUEHOST.COM 162.159.24.80

  NS2.BLUEHOST.COM 162.159.25.175

  REGISTERED yes

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